The Book Emotional Intelligence By Daniel Goleman
Emotional Intelligence: Why It Can Matter More Than IQ is a 1995 book by Daniel Goleman. In this book, Goleman posits that emotional intelligence is as important as IQ for success, including in academic, professional, social, and interpersonal aspects of one's life. Goleman says that emotional intelligence is a skill that can be taught and cultivated, and outlines methods for incorporating emotional skills training in school curriculum.
The Book Emotional Intelligence By Daniel Goleman
Unlike our IQ, Having a high level of emotional intelligence (EI), or a high emotional quotient (EQ) is not something set in stone. Luckily, emotional intelligence is a skill we can develop and our EQ can grow throughout our lives.
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Easy to listen to and full of useful emotional intelligence exercises, Clark explains the key topics very clearly and in an informative way. He does choose his words well, which means that it is not too difficult to understand the fundamental ideas straight away.
5. The book portrays a society suffering from a breakdown of emotional intelligence. It cites the following statistics: Violent crimes by young people are up by a factor of four over the past twenty years. Suicides have tripled among young people in the same period, and forcible rape has doubled. Though he acknowledges that factors such as poverty play a role in the creation of violent criminals, Dr. Goleman says, "Every time we read about another senseless murder, it's a sign of emotional intelligence gone awry." What current or recent events in the news strike you as possible examples of emotional illiteracy? Do you believe there's hope for improving our collective social life by teaching emotional skills to individuals?
9. A previous bestselling book, The Bell Curve, asserts that one's intellectual capacities are fixed: The Bell Curve's authors claim there's no way to transcend the IQ you were born with. Emotional Intelligence defines intelligence more broadly, positing that there is an emotional brain that greatly influences the workings of the rational brain, that both contribute to one's level of intelligence, and that emotional skills can be improved on. Which view of intelligence do you find more valid, and why?
10. Tests of aspects of emotional intelligence, such as "The Marshmallow Test," have proven to be strong predictors of future success. Some four-year-olds who took "The Marshmallow Test" were able to restrain their desire for a treat in favor of a greater reward later. This triumph over the urge for immediate gratification turned out to have a far-reaching impact later in life. As high-school seniors, those who had "passed" the test "were more academically competent: better able to put their ideas into words, to use and respond to reason, to concentrate, to make plans and follow through on them, and more eager to learn. Most astonishingly, they had dramatically higher scores on their SAT tests." Given such evidence that emotional skills affect one's capacity for success, do you believe children should be given standardized tests that measure not just IQ, but also emotional intelligence?
11. The book offers compelling evidence that parents' degree of emotional skill goes far toward determining their children's level of emotional intelligence. Can you recall ways in which your parents enhanced or deterred the development of any of the five components of emotional intelligence (self-awareness; emotional control; self-motivation; empathy; handling relationships) in you or your siblings?
12. Empathy is a key component of emotional intelligence; sensitivity to others' feelings is a prerequisite to developing strong relationships. Researchers believe that 90% of emotional communication is non-verbal. What are some examples of unspoken cues people use to express their feelings?
13. Dr. Goleman says modern medical care often lacks emotional intelligence. "Medicine's inattention to the impact of emotions on illness neglects a growing body of evidence which indicates that emotional states can play a significant role in vulnerability to disease and in the course of their recovery." He claims that "there are many ways medicine can incorporate new knowledge about the impact of emotions on health into its view of patient care." Have you, or has someone you know, experienced emotional insensitivity at the hands of medical professionals? How far should the health-care delivery system go in concerning itself with patients' emotion?
Argumentative and emotional workplaces, where blame culture is rife and no one listens, lack leaders with emotional intelligence. If it sounds like where you work, or like your team, emotional intelligence can be taught and practiced to turnaround the culture, productivity and efficiency.
Goleman believes that emotional intelligence can be learnt or improved. His five components make it easier for you identify areas of improvement and work towards understanding emotions and managing them.
Having strong emotional intelligence skills will enable you to empathise with your team, communicate effectively and manage conflict. These three capabilities are qualities of an effective leader or manager.
Well, I think the good news is that emotional intelligence is basically learned and learnable. I think that there may be individual differences from birth in neurotransmitter start points; maybe one person is more reactive emotionally than another. But all of that is shaped by environments, by our families, by our school, by our friends.
I actually find the educational sector to be a little retrograde, particularly schools of education, the graduate schools that train teachers. There too is the problem of getting the curriculum changed, which is often tangled in bureaucracy. But the data presented in the Handbook shows that students not only learn better, but they also score better on academic achievement tests when they have social and emotional learning. They behave better. They pay more attention. Teachers generally are happy because they spend less time simply getting their students to sit still and pay attention.
I thought the book was really emotionally intelligent and shared not only how they felt as they went through the process, but how they dealt with how they felt. And for that reason I see this is as a gripping example of a book showing how to practise emotional intelligence.
Daniel Goleman is a psychologist and former science journalist, who reported on the brain and behavioural sciences for The New York Times for many years. His 1995 international bestseller, Emotional Intelligence has sold more than five million copies in 40 languages. Goleman has also written books on self-deception, creativity, transparency, meditation and emotional learning; he has also published three books (including A Force for Good) with the Dalai Lama.
So what is emotional intelligence? Psychologists Peter Salovey and John Mayer, the formulators of the theory of emotional intelligence, provided an elaborated definition, that included the presence of the following factors:
What makes emotional intelligence so appealing? Partly because it answers a widespread longing to understand the complexities of human interaction. Partly because it allows practitioners to bring compassion, empathy, and wisdom to schools and organizations. And partly because emotional intelligence delivers impressive bottom-line results.
What do American Express, Avon, Qatar Airways, Unilever, HSBC, Pfizer, Lockheed, Hilton, Emaar, Motorola, and Johnson & Johnson have in common? At various levels, all are turning to emotional intelligence to improve organizational performance. Here are numerous case studies showing how it works.
In a pilot study of one of the pioneering approaches to emotional intelligence education, Self-Science, 100% of the teachers reported that the methodology increases cooperation and improves classroom relationships. They agreed (92%) that Self-Science helped increase student focus/attention and improve teacher/student relationships.
There are countless examples of emotional intelligence coming into practice around the world. From prisons to military organizations, from classrooms to board rooms, this blend of cutting-edge science and common sense is getting attention.
Of course emotional intelligence when it is positively applied it really makes a great continuous improvement in business hence triggers high performance, high productivity, maximization of profit and outwit your rivals be at a competitive advantage.
There is a new era and a new revolution of making the world a better place; this is the era of emotional intelligence. We are thankful to the pioneers and grateful to all who deem it prudent to research and help humanity with this new knowledge.
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Six Seconds provides businesses with tools, methods & expertise to improve the people-side of performance with emotional intelligence. As shown in the case study library, EQ strengthens leadership, team effectiveness, customer service/sales, accelerating change, and building a high-performing culture.